Jr. Information Systems Specialist

Halifax, NS
Hiring Remote

AIR is searching for a Jr. Information Systems Specialist to assist in software and hardware IT needs. The successful candidate will work with the team as it develops a new web and mobile platform to expand its exposure in providing important skills training on mental resilience. You will gain exposure to dev-ops, cloud systems, and information security, while being responsible for in-house information systems, keeping things running smoothly by leveraging a variety of technical and behavioral competencies.

Responsibilities:

  • Front line support for all internal needs, such as computer and device troubleshooting, resolution of technical issues, etc;

  • Setting up new staff computers, accounts, software;

  • Maintain and support Microsoft 365 administration including access and permissions structures for Teams, Outlook, OneDrive, and Bookings;

  • Support for cloud services reliability, including monitoring resource up-time, troubleshooting issues, and permission management;

  • Provide initial support for internal telephone and local network/internet support;

  • Assisting with departmental documentation around inventories, operating procedures and policies;

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