QA Engineer III (at Critical Impact)

Nova Scotia
Hiring Local & Remote

Critical Impact’s cutting-edge technology and marketing expertise simplify the Marketer’s quest for effective email marketing. We help all businesses connect with their customers, members, or students in a far more impactful way than traditional e-marketing affords. Applying Critical Impact’s innovative e-marketing technology, it’s simple to deliver rich, dynamic newsletters, marketing messages, and surveys that provide the impact you’re looking for.

Our Mission is to make organizations more successful by reliably and consistently delivering practical, technology-driven, business solutions enhanced by great service. We achieve this by recruiting, developing, and retaining a great group of highly motivated and hard-working team members.

Operating under the Jonas Software Group, we are a proud subsidiary of the public company, Constellation Software, Inc. (CSI), an international provider of market-leading software with revenues of over $3.5 billion USD and 20,000+ employees across the globe.


The QA Engineer is responsible for planning, designing and building tests that support our quality and testing processes. This role will rely on strong functional/technical skills to effectively develop these solutions, including both manual and automated test scripting.

This position requires team members to take ownership of their work and assignments, eager to take on more. Priority setting, as well as, the ability to deal with ambiguity is key in this fast-paced environment where multiple projects or priorities exist day to day. Problem solving skills are also a necessity in this role based on the need to troubleshoot and isolate test failures.

The QA Engineer will help ensure user expectations are met during the testing process, by maintaining a strong customer focus. When working on projects, this individual must utilize their interpersonal savvy and work effectively with team members.

This position reports to the Quality Assurance Manager. The experience level required is greater than 3 years.


  • Creating test plans, scenarios and scripts to support our manual and automation framework

  • Identifying, isolating and debugging testing errors

  • Building and supporting continuous integration

  • Developing and/or enhancing existing automation framework

  • Reporting on test results and progress

  • Estimating and planning testing work in support of scrum team

  • Identifying testing risks in association with team deliverables

  • Adhering to coding standards and guidelines

  • Participating and conducting code reviews

  • Compiling information for KPI’s and quality metrics

  • Assisting with training of new QA team members


  • Bachelor’s Degree in Computer Science or equivalent work experience

  • Past experience with manual testing practices and principles

  • Understanding of the Software Development Cycle

  • Identifying areas of improvement in relationship to quality process and capabilities

  • Automation in web based or client applications with backend data validation

  • Working knowledge of the Microsoft Office Suite (Word, Excel, Outlook)

  • Utilization of test management tools such as Visual Studio

  • Utilization of agile work management tools, such as TFS or Jira

  • Familiarity of multiple automation testing frameworks such as linear, data driven, functional, keyword

  • Managing test lab Hardware, drivers and functionality

More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.

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