Product Manager

Remote in Canada or Vancouver, BC
Hiring Remote

What we do and why:

  • Millions of conversations are taking place online every minute. And the content of all these conversations is often important and sensitive. Regulations demand accurate recordkeeping of all content, and companies are realizing the value of having access to complete, searchable electronic records—not only for evidence capture and litigation preparedness, but also for greater insight into how and why conversations are taking place.

  • We offer solutions at every stage of the information governance lifecycle (creation, retention, management, and disposal) that archives data in real-time and gives organizations a simple and effective way to search and use it.

  • Pagefreezer’s Social Media Archiving and Monitoring solution enables organizations to create and share defensible records of their social media content, quickly and easily in our dashboard, in real-time—every like, share, edit, and deletion. With added features like sentiment analysis and keyword flagging, our customers can also get insights into the conversations taking place and receive alerts when inappropriate or sensitive information is shared in their platforms, to help them promote and protect their employees, customers, brand, and business.

What’s special about us:

  • Our coworkers are collaborative, proactive, and interesting -- and they care about the right things. We’ve built a culture based on values that mean something to us and we practice them daily.

  • Our compensation is comprehensive, competitive, and can include benefits like extended health insurance, a $600 Lifestyle Spending Account, a $1000 annual learning budget, a Tax-Free Savings Account and a matching Retirement Savings Plan and paid time off, if you’re in Canada. Not in Canada? We’ll create a compensation package you’re excited about together.

  • Our employees’ priorities matter. Career growth? Balancing work and life? Growing your own side-hustle? Helping you live your best life is #goals.

  • Our track record is strong, our market opportunity is growing, and we’re already providing solutions to some of the biggest companies in the world-- and you'll be helping us accelerate even faster. Come join a sustainably profitable, small company and see the impact of your work.

What our Product Managers do:

  • Plan, evolve and execute product strategy and roadmaps for their product areas.

    • Understand the market and our customers. Use that knowledge to continue our product’s growth as a Digital Archiving market leader.

    • Define requirements for releases that provide new value to our customers while balancing the technical needs of the platform and support for existing customers.

    • Work closely with customers, Customer Support, Sales, and others as needed to gather feedback for product enhancements.

    • Gather and analyze information about our competitors, industry trends and potential integration partners. Use that information to drive product plans and share your analysis with other stakeholders such as Sales and Marketing.

    • Work with Marketing, Customer Success and others to launch product releases to existing customers and the wider market.

  • Manage the flow of information about your products throughout the organization

    • Communicate priorities, timelines and releases to various stakeholders while expertly tailoring your message for different audiences.

    • Create, present, and defend product plans to stakeholders and gather feedback to adapt in pursuit of building the best product for our customers.

  • Act as the Product Owner for a Social Media Archiving development team.

    • Manage and prioritize the product backlog, expertly juggle features, bugs and other technical projects into a cohesive plan for each sprint.

    • Collaborate with developers to understand the technical needs of the platform to develop plans that balance new product value with scalability, stability and security

What makes you a great fit:

  • Alignment with our Core Values

  • 3+ years of experience in Product Management

  • Previous success leading the product information flow across an organization for a complex technical platform.

  • Scrum product ownership experience, ideally certified by a recognized Scrum authority.

  • Familiar enough with front-end technologies like HTML and Javascript to converse comfortably with developers.

  • Worked in a product team in a SaaS software development, bonus points for experience building products for enterprise and/or government customers.

  • Experience leading a product during the development of a new platform.

  • A strong sense of initiative, ownership and accountability. Comfortable seeking answers and facilitating hard conversations.

  • Exceptional attention to detail, allowing you to write concise and accurate documentation.

  • Able to work 40 hours a week and either:

    • Authorized to work in Canada (anywhere in Canada works for us)

    • Preference for candidates on the East Coast or early birds on the West Coast, as one of the teams you'll be working with is in Europe

Sound interesting? Time to apply!

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